illinois department of human services bureau of collections
Works with the Bureau of Investigations, the Illinois State Police, and the Attorney General. The call is free. Grace B. Hou, Secretary, IDHS Help Line Modified date: December 23, 2019. An estate claim is filed for clients who were receiving assistance at the time of death and clients who were cancelled prior to death. 2P t.C4PH2P,H(+*P ,MtLBr4R34C\C 4 WebThe Bureau County Department of Human Services Family Community Resource Center Food Stamp Office, located in Princeton, IL, administers the federal Supplemental Nutrition Assistance Program (SNAP) for Princeton residents. When this happens, medical assistance has the right, by law, to collect its payment from the third party. H$M Call your local DHS Family Community Resource Center or you can call: DHS Bureau of Customer Inquiry & AssistanceMonday - Friday (except state holidays)8:30 a.m. - 5 p.m.1-800-843-6154 Persons using a TTY can call 1-800-447-6404. The agency is organized into two major divisions, Complete all blanks. Illinois Department of Healthcare and Family Services Bureau of Collections, Technical Recovery Section 401 S. Clinton - 5th Floor Chicago, Illinois The lien will be released if you are discharged from the medical institution to return to your home. Canceled because of client noncooperation and verifications are needed to prove past known or suspected overpayments and the verifications have been requested by the Family Community Resource Center. JB Pritzker, Governor Theresa Eagleson, Director. This is a Google search of IDFPR, at the bottom of the search results page there will be numbers for the pages of results. Medical Programs and Press Release For more information, call the All Kids Hotline at 1-866-ALL-KIDS (1-866-255-5437). Mail or take your letter or appeal form to your local Department of Human Services office or mail it to IDHS, Assistance Hearing Section, 401 South Clinton Avenue, Chicago, IL 60607. Persons using a TTY can call 1-800-447-6404. The call is free. A third party may be another person, an insurance company, an organization or a program. endstream Illinois Department of Human Services-Bureau of Blind Services. 2P t.C4PH2P,H(+*P t,,Br4\\}}. For more information about your right to appeal and have a fair hearing, ask your caseworker or call the number listed above. Ensures all collection documents and forms are completed, timely, and processed through the Automated Case Management System (ACM), when needed. Sometimes medical assistance pays a medical bill that a third party resource should have paid. In addition, the Click here to keep up to date and check out IDFPR's press releases. Canceled for receipt of earned income and receipt of past unreported earnings is known or suspected and the employer has been contacted by the Family Community Resource Center, but the employer does not initially cooperate. These programs typically center around maintaining A lien will be filed against both homestead and non-homestead real property, regardless of the property's market value. The call is free. Where the overpayment period is over 15 months old and the information is not available in the case record. Any questions regarding this notice may be directed to the following: Kelly Cunningham, AdministratorDivision of Medical Programs, JB Pritzker, Governor Theresa Eagleson, Director. Phone (800) 843-6154 . Fax number for Cook residents: 312-338-0304, Fax number for all other counties: 217-524-5672, Telephone number for Cook County residents: 312-793-3528 and 312-793-3529, Telephone number for all other counties: 217-785-8711. If you receive AABD cash and medical A claim is filed against an "estate," which includes both real and personal property. You will receive a medical card in the mail that you can use for your medical expenses. Are a U.S. citizen or meet certain non-citizen requirements; Meet the program rules described in this section. Supervisors should review and approve each overpayment referral. If information does not apply, enter N/A. If you received AABD medical assistance only, resided in a long term care facility, and had been in a medical institution for more than 120 days, and a lien has been filed on your real property, a claim will be filed for the amount of all medical assistance paid, regardless of age. When this happens, HFS Medical Programs has the right, by law, to collect money from this other source to cover the bill it paid for you. WebPART 165 COLLECTIONS AND RECOVERIES The General Assembly's Illinois Administrative Code database includes only those rulemakings that have been A claim can be filed against your estate. @~b0E,el8[R$;inx8R+pSxwChE?7. Upload the original to the client's electronic case file in IES. The call is free. endstream If you received AABD medical assistance only, a claim will be filed for the amount of medical assistance paid after your 55th birthday. All payments are handled by IDHS Bureau of Collections. A lien is filed on your real property in the following situations: 1. You will receive a notice telling you the amount of your spenddown. If you have questions about a third party resource resulting from a child support order, you can call: Illinois Department Healthcare and Family Services Customer Service Call CenterToll-free1-800-447-4278 or (TTY) 1-800-526-5812. This year, IDOI has already helped consumers find and collect more than $5 million from lost or unclaimed life insurance policies. WebThe Illinois Department of Transportation (IDOT) is committed to eliminating and remedying unlawful discrimination in employment and in the delivery of services, through the development of policies and programs regarding civil rights in Send the original Overpayment Referral packet to: Keep a copy of the overpayment packet for the client file. Which petition would be best depends on what - if any - litigation has been filed in court If you are receiving or are approved to receive Supplemental Security Income (SSI), Social Security Disability or Railroad Disability benefits, you do not have to give us documents to prove you are aged or blind or have a disability. DHS can help with this. DHS or HFS reviews your case at least once a year to see if you still qualify for medical benefits. Either way, the Court may order a halt to this collection, and, repayment. By administrative rule 89 Ill. Admin. A hospital's notification can also be telephoned or mailed, as noted below: Illinois Department of Healthcare and Family ServicesBureau of Collections, Technical Recovery Section 401 S. Clinton - 5th Floor Chicago, Illinois 60607-3800Attn: Personal Injury Unit, Illinois Department of Healthcare and Family ServicesBureau of Collections, Technical Recovery Section P.O. Our vision is that all Pennsylvanians live safe, healthy, and independent lives, free of discrimination and inequity. 09,5qVZsFII7a>B(doA!Zi.bdpgZ^4YuHz1. o;Zqy-a 0 {b' IDFPR announced its proposed rules implementing the Illinois Community Reinvestment Act ("CRA") were published by the Illinois Secretary of State. <>/ProcSet[/PDF/Text]>>/Subtype/Form>>stream Print; PDF; Physical. For example, if you get a health insurance payment for a bill HFS has paid, you must report it to your caseworker. Recursos Para Trabajadores de la Salud (Spanish COVID-19 webpage), Collection Agency Registration Application, Collection Agency Branch Office Registration, Personal/Employment History Collection Agency, Employee Identity Listing Collection Agency, Trust Account Financial Report Collection Agency, Application to classify records as confidential. WebThe Illinois Department of Human Services ( IDHS) is the department [1] [2] of the Illinois state government responsible for providing a wide variety of safety net services to Illinois residents in poverty, who are facing other economic challenges, or who have any of a variety of disabilities. If you are contacted by a collection agency or are sued or threatened with a lawsuit about payment for medical expenses you think HFS Medical Programs should pay, you can ask to have the bill reviewed by calling 1-844-453-7283. The hospital should fax a copy of the request or the subpoena to the Department's Bureau of Collections, Technical Recovery Section. The Medical Assistance Program pays for your health care costs when no third party resource is responsible to pay for them, or when the third party resource will not pay enough of your medical bills. If your caseworker cannot find you, your medical benefits will stop. A caseworker at your local DHS FCRC will ask you questions and enter your answers into a computer. Please turn on JavaScript and try again. The call is free. Persons using a teletypewriter (TTY) can call toll-free at 1-800-447-6404. You do not have to come to the office, but you must try to keep all your telephone appointments with your caseworker. Other suggestions are listed on page 2 of the Overpayment Referral form. An overpayment shall be classified as an administrative error if the error was caused solely by actions taken by the department or its agent. Grace B. Hou, Secretary. If you must choose a medical home, Illinois Health Connect or the Illinois Services Enrollment Broker will contact you. You must tell DHS about medical benefits you receive or should receive. If HFS or DHS does not decide if an adult qualifies for the program within the time limit, they may also qualify for temporary medical coverage. If you receive Medicare, SSI or Social Security Disability, you do not need to provide proof of your U.S. citizenship or identity. See our Spenddown Program booklet for more information about spenddown. You must see doctors who are network providers for your third party resource. If possible, you should not pay your medical bills until you learn whether you qualify for medical benefits. You can also appeal by calling 1-800-435-0774 Toll-Free, Monday - Friday, 8:30 a.m. to 4:45 p.m. (If you are using a teletypewriter (TTY), call the Illinois Relay number toll free at 1-800-526-0844). WebCollections: 217-782-1348 Comprehensive Health Services: 217-785-2867 Drug Prior Approval for Providers 1-800-252-8942 Health Benefits Hotline 1-800-226-0768 Health Your children who are eligible for the Medical Assistance Program will continue to receive it whether or not you cooperate. The Department of Healthcare and Family Services administers health insurance programs for children, pregnant women, and adults who are residents of Illinois. An administrative error includes, but is not limited to, an error caused by: Incorrect application of any Federal or State regulation, policy or procedure; Fraud committed by an individual who works for the CCAP program. Receives and analyzes "Exception Reports" from BOC. mZM@T#8$z#*Gjom&xc.ez To: Enrolled Hospitals: Chief Executive Officers: Chief Financial Officers: and Patient Accounts Managers, Re: Third Party Requests for Medicaid Patient Bills and Medical Records, _____________________________________________________________________________. 8 0 obj Most adults must also have been in the U.S. for at least five years. A claim will be filed against your estate in the following situations: If you received AABD cash and medical assistance, a claim will be filed to recover all cash assistance you received and any medical assistance paid after you reached age 55. A lien is filed on your real property in the following situations: When counting the 120-day period a hospital stay or a transfer to another long term care facility does not interrupt the 120-day count. Box 19174Springfield, Illinois 62794-9174. Within the first five years that an overpayment is identified, the department recovers a %PDF-1.6 % The Illinois Department of Human Services is an organization that is devoted to providing information about various programs throughout the State and within specific regions. <>/ProcSet[/PDF/Text]>>/Subtype/Form>>stream If you withhold information or do not tell us the truth about your family income or assets, you may be guilty of fraud. The programs cover children, parents or relatives caring for children, pregnant women, veterans, seniors, eligible individuals, and persons who are blind and persons with disabilities. the provider charges the subsidized parent more than they charge private pay parents.). Please turn on JavaScript and try again. Other government ID (city, county, or U.S. state issued). 1-800-843-6154 If you want to appeal the decision, you can write a letter requesting a hearing or fill out a Notice of Appeal form. A person who has resided in a medical institution for at least 120 calendar days is not reasonably expected to return home. , Prescott Bloom Building201 South Grand Avenue, EastSpringfield, Illinois 62763, JB Pritzker, Governor Theresa Eagleson, Director. The report highlights trends in the high interest consumer lending marketplace in 2021. endobj Persons using a teletypewriter (TTY) can call 1-877-204-1012. Providers who wish to have monthly payment reductions from future payments shall coordinate this option If you have a good reason for not giving us this information, tell your caseworker. DHS will send you a letter to let you know if they need more information. All overpayment inquiries shall be directed to the. It looks like your browser does not have JavaScript enabled. In fiscal year 2015, more than $1.4 billion was collected in support owed to Illinois children. Takes action to make corrections. Other money you get, like money from Social Security or a pension, is unearned income. If you are discharged from the long term care facility to the community and then return to a medical institution, the 120-day count starts over with the first day of re-admission. Find your nearest vaccination location at, Workers' Action Guide Chapter Table of Contents, WAG 23: Financial Adjustments and Recovery, WAG 23-02-03: Special Overpayment Situations. To qualify for federal child-support services funds, each state must have a centralized unit to receive and distribute child-support payments made through income withholding, even if a family has not enrolled in the full child-support services program. Transfers the payment to another applicable claim and corrects the accounts receivable file, if no refund is due. A lien can be filed on any real property you own. WebBOC - Bureau of Collections BoFS - Bureau of Fiscal Services BOI - Bureau of Investigations BOMB - Bureau of Management and Budget BOS - Bureau of Operations Call or visit your local DHS office. Other adults who want medical benefits must provide proof of their immigration status. Liens are not filed on mobile homes. It should answer many of your questions about the programs and how they can help you. WebIllinois State-Human Service Department. You can apply in person, by mail or by fax. The mission of the Office of the Inspector General is to prevent, detect and eliminate fraud, waste, abuse, misconduct and mismanagement in the programs administered by the Departments of Healthcare and Family Services and Human Services. <>/ProcSet[/PDF/Text]>>/Subtype/Form>>stream Box 19174Springfield, Illinois 62794-9174. HFS Health Benefits HotlineMonday - Friday (except state holidays)8 a.m. - 5 p.m.1-800-226-0768Persons using a TTY can call 1-887-204-1012. WebThe Illinois Department of Insurance can help you find missing life insurance policies and collect the money you're owed from the millions of dollars in benefits that go unclaimed every year. Persons using a teletypewriter (TTY) can call 1-800-447-6404. If you have any questions or need more information, call the DHS Helpline at 1-800-843-6154, Monday through Friday (except state holidays), between 8:30 a.m. and 5 p.m. Please turn on JavaScript and try again. This includes requests for patients covered under the Medicaid fee-for-service program or a managed care plan. When you receive the form, you must complete and return it to allow the state to determine if you are responsible for the bill. A lien is filed on "real property," which is land and anything erected on, growing on, or affixed to the land, such as buildings. Include all written documentation to support or defend that an overpayment occurred. Documentation includes, but is not limited to, IPACS screen prints, child care application and/or redetermination forms, check stubs, school schedule, grades, SAMS warrant inquiry screen print. You must also tell us if you have any other health insurance. If your application is approved, your medical benefits usually begin with the month you apply. The CCR&R/Site provider and Bureau of Collection will receive a copy of the new letter. If you are found guilty of this crime, you may have to pay a fine, go to prison, or both. <>/ProcSet[/PDF/Text]>>/Subtype/Form>>stream This is often done by mail using a Redetermination or Renewal form. If you think you should get healthcare benefits from a third party resource that you are not getting now, tell your caseworker. HFS has the legal right to recover the amount it paid for medical care for some persons who are aged, blind or have a disability. The client would not have been eligible if income, hours of employment or education/training activity, the need for child care, or the household composition had been accurately reported. The client fails to timely report a change in income, hours of employment or school, household composition or provider arrangements and the change would have resulted in a lesser benefit received. J.B. Pritzker in May, streamlining the process for obtaining services for children who need them and strengthening the cross-collaboration between the states child welfare, early care and learning agencies. Most people who want medical benefits, who are not U.S. citizens, must provide proof of immigration status. WebThe Department of Human Services (DHS) helps by taking applications for medical benefits. r "9)1BR` w For Lien and Estate cases in Cook County, please send email inquiries and referrals to: For Lien and Estates cases in all other jurisdictions, please send email inquiries and referrals to: For Personal Injury and Casualty cases in Cook County, please send email inquiries and referrals to: For Personal Injury and Casualty cases in all other jurisdictions, please send email inquiries and referrals to: For Workers' Compensation cases in Cook County, please send email inquiries and referrals to: For Workers' Compensation cases in all other jurisdictions, please send email inquiries and referrals to: For additional information about a waiver of estate recovery email us at the links above or write to: Illinois Department of Healthcare and Family Services Bureau of Collections - Technical Recovery SectionP.O. 1-866-324-5553 TTY, 2020 Illinois Department of Human Services, Anyone, 6 months or older, is eligible to receive the COVID-19 vaccine. H$ 2P t.C4PH2P,H(+*P t,,Br5\4u LM5\+SRRK3SS~1f!^\!\ !4 Hr Hr Proof is a copy of any one of the following: Alien Registration Receipt Card/Permanent Resident Card/Green Card (INS-3A); Passport with the following stamps or attachments: Arrival-Departure Record with the stamp showing status (I-94), or Resident Alien Form (I-151 or I-551), or Temporary Resident Card (I-688); Other proof of lawful immigration status. If the Medical Assistance Program decides your health plan is cost-effective, you must enroll in the health plan to be eligible for medical assistance. You can only ask to have your bill reviewed if you have been contacted by a collection agency or threatened with a lawsuit about payment of the bill. Adults do not qualify if they refuse to cooperate with CSE unless they have a good reason for not cooperating. The Illinois Department of Healthcare and Family Services (HFS) is responsible for providing healthcare coverage for adults and children who qualify for Medicaid, and for providing Child Support Services to help ensure that Illinois children receive financial support from both parents. 1-800-843-6154 Complete the Child Care Overpayment Referral (. CLOSED NOW. WebThe Illinois Department of Human Services (IDHS) is one of Illinois' largest agencies, with more than 13,000 employees. The Division of Child Support Services provides services to custodial and noncustodial parents by establishing paternity as well as establishing, enforcing and modifying child-support obligations to strengthen families emotionally and financially. If you receive AABD medical assistance only, reside in a long term care facility, and have resided for at least 120 calendar days in a medical institution, a lien will be filed in the amount of all medical assistance received, both before and during the time in a long term care facility. If you receive AABD cash and medical assistance, a lien will be filed in the amount of the cash assistance that was received. endstream You will be asked to turn the payment over, or if the payment is more than what HFS paid for you, you will have to repay the amount HFS paid. Hr . Coordinates gathering documents and case records for criminal or civil cases. Guide to the Medicaid Estate Recovery Program, Hardship Waiver Information and Statistics. If you are a patient in a hospital, ask someone on the hospital staff to help you apply. We offer a range of services to help you become healthy and self If you do not share this information, you will not get medical benefits. For information call: Illinois Department of Human Services HelplineToll-Free 1-800-843-6154Monday - Friday (except state holidays)7:30 a.m. - 7 p.m. You will receive a notice telling you if you qualify to enroll in the Pay-in Spenddown option. To find the FCRC for your county or Zip code, visit DHS' Web site or call 1-800-843-6154. You do not qualify if you are required to be enrolled in the health plan as a requirement of a divorce or other court order. Find your nearest vaccination location at, Workers' Action Guide Chapter Table of Contents, WAG 23: Financial Adjustments and Recovery, WAG 23-05-00: Repayment of Overpayments (Cash,SNAP), WAG 23-05-02-b: Repayment - Canceled Cases, Demand Letter IntentionalSNAP Program Violation (Form 2551), Repayment Agreement IntentionalSNAP Program Violation (Form 2551A), Demand Letter Inadvertent Household Error (Form 2555), Repayment Agreement Inadvertent Household Error (Form 2555B), Demand Letter Administrative Error (Form 2556), Repayment Agreement Administrative Error (Form 2556A), if recoupment occurred on a voided Illinois Link issuance and. 2 0 obj @{RUjE}kz!rvn}Br|yQds?Wg7B r'5lo@4c"hFA Supervisors must sign and date the referral on page 2. Box 19174Springfield, Illinois 62794-9174Attn: Personal Injury Unit. Please turn on JavaScript and try again. Be specific and concise, but do not use abbreviations. <>/ProcSet[/PDF/Text]>>/Subtype/Form>>stream When your caseworker is done, he or she will give you a computer printout with your answers on it and ask you to sign it. Liens and claims are the two legal actions used to collect the amount received by AABD clients. Yes. DHS or HFS will send a letter to you if you can be repaid. If you do not get these benefits, then your age, blindness or disability will be reviewed when you apply. For additional information about a waiver of estate recovery write to: llinois Department of Healthcare and Family ServicesBureau of Collections - Technical Recovery SectionP.O. A pregnant woman is encouraged, but not required, to provide proof of immigration status. This is called Pay-in Spenddown. The Department of Human Services (DHS) helps by taking applications for medical benefits. The working group developed several of the proposed policies codified in the law, signed by Gov. You must tell your caseworker within 10 days if there are changes in your family income (the money you receive), assets (the things you own, like money in the bank or life insurance), if someone moves in or out of your home, or if you become blind or disabled. &C6 If I get Medical Assistance and have Third Party Resources, what are my responsibilities? If you have too much income or assets to qualify for medical benefits, but you meet all other requirements, you may qualify for the medical benefits Spenddown Program. 5 0 obj Any change you report may affect your eligibility for medical benefits. (FCRC) If an FCRC finds that the overpayment amount has changed, send Change of Overpayment Information (Form 2404C) to the Bureau of Collections, WebCollection Agency Registration Collection Agency Branch Office Registration Personal/Employment History Collection Agency Financial Statement Collection No action will be taken to enforce the lien when you die, if your property is occupied by your spouse, your child under age 21, your child over age 21 who is blind or disabled, or in some cases, your brother or sister. 4 0 obj WebDepartment of Human Services, 2021 IL App (2d) 200364 . You can also apply online for some programs. Persons using a teletypewriter (TTY) can call 1-800-447-6404. If your application for medical benefits is turned down, you can appeal and ask for a special meeting called a fair hearing in one of the following ways: Your local Family Community Resource Center can give you an appeal form and will help you fill it out, if you wish. It looks like your browser does not have JavaScript enabled. If these screen prints are missing, the referral packet will be returned. endstream endstream Child support services are available to all families, regardless of income, and to either parent. You may also write to DHS at the address below. In certain situations, liens on real property and claims against estates are used to do this. Copies of the letter will be sent to: IDHS Bureau of Collections. WebState of Illinois Department of Human Services Bureau of Collections P.O. The State of Illinois has the legal right to recover assistance received through the Aid to the Aged, Blind or Disabled (AABD) program. If the case meets the criteria for overpayment, BCCD will issue the Overpayment letter. Most people have to have a medical home. Box 19502 Springfield, Illinois 62794-9502 If you cannot pay the full amount, you must make Alternate Phone (866) 324-5553 (TTY) Organization Website Address. The call is free. HlSM0G? Your caseworker will tell you how to apply for these benefits. Toll-free 1-800-843-6154 or (TTY) 1 HFS and DHS will ask most U.S. citizens who want medical benefits to provide one of the following documents: U.S. Passport, Certificate of Naturalization (N-550 or N-570) or Certificate of Citizenship (N-560 or N-561). If you are homeless, tell your caseworker how to reach you. WebAbout DHS Our mission is to assist Pennsylvanians in leading safe, healthy, and productive lives through equitable, trauma-informed, and outcome-focused services while being an accountable steward of commonwealth resources. A U.S. citizen or meet certain non-citizen requirements ; meet the program rules described this... Most people who want medical benefits must also tell us if you are U.S.. And medical assistance has the right, by mail or by fax, IDOI has already helped consumers and! 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Out IDFPR 's Press releases in IES Referral packet will be sent to: IDHS Bureau of Collections,,! Residents of Illinois concise, but you must try to keep all your telephone appointments with your caseworker to. If no refund is due by actions taken by the Department of Human Services, 2021 IL (... Ask you questions and enter your answers into a computer a program helped consumers find and collect more 13,000... Medical home, Illinois health Connect or the subpoena to the office but! Accounts receivable file, if you think you should illinois department of human services bureau of collections Healthcare benefits from a third party resource should paid... The Bureau of Collections citizenship or identity about the programs and how they can you! Unearned income on your real property in the case meets the criteria for overpayment, BCCD issue. Building201 South Grand Avenue, EastSpringfield, Illinois 62794-9174Attn: personal Injury Unit claims are the two legal used... 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